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We are committed to your satisfaction.
We opened in 1974 a small storefront in the western suburbs of Chicago.
From that beginning, we have grown to become a shopping destination for professional, amateur and
student musicians, also an internet based provider of all musical instruments to musicians around the world.
1. Piano Selection
We offer our customers a wide selection of pianos from uprights to grands and from acoustic to digital by the Yamaha piano company and the Hardman Peck piano company. We also offer a full line of digital pianos from Yamaha, and all of the portable Yamaha keyboards.
There is no one piano that is right for everybody. Our staff understands that and will help guide you through the process of understanding which piano is right for your family.
There are many things to consider like quality, size, style, price point, maintenance and many others that you will clearly understand after visiting our showroom.
2. Piano Services
In addition to products, we provide a wide range of services for the musical community, these include:
* Private lessons on every instrument
* Repair services for all pianos digital or acoustic
* Special orders for music and instruments
* A network of the highest acclaimed piano tuners
in the area
* Professional delivery and setup personal
* Piano rentals
3. Customer Support
Our staff is here to provide answers both before and after the sale. We can help you assess your needs prior to your purchase to insure that the product you select is appropriate for your needs, and we provide you with the product support after the sale to insure that you get the most from your purchase. Whether you just have a question, need an opinion, or require our immediate attention.
Here is what previous customers have said about their shopping experience.
"It was our first time purchasing a piano and we were rather overwhelmed with choices and places to go to. We knew
for sure wherever we go, we would be bombarded with sales pressure. Well, we were rather surprised the when we first
visited Naperville Music. We were led to a show room full of pianos, and Rich himself showed us a few. When we expressed
our desire, he brought us to that particular brand while giving us options of its models from lower end to the higher end.
When my husband and I needed some privacy for discussion, he politely stepped away for a while. Since we could not and would not decide on just one store, we decided to visit another store. It was a waste of time, it was such a hassle just to get the sales man to reduce the price, not only that he kept pushing us to the piano we have no interest in even though we had expressed our desire.
A few days later, I went back Naperville Music and asked to see the piano again. He patiently led me to the show room. A week later, we knew that Naperville Music is the right place to get our first piano, so we returned and cut the deal with them. Reasonably priced and excellent service!"
Ruby T.
"When I was looking for a new piano, I checked out numerous retail music establishments. Naperville Music's approach was different. I was shown the pianos that would fit my requirements and needs. Their approach was to let me, the customer, sit down and play the pianos with the music I play, not just some sales person who played some genre. Additionally, there was no pressure to purchase, and the sales process was very easy and simple. I am very happy with my piano purchase and would highly recommend them to any of my friends.”
Steve H.
"We recently purchased a new Piano from Naperville Music. It was one of the most enjoyable purchases we ever had. The knowledge and professionalism of our salesperson, was second to none. Besides that, he is so talented a musician and demonstrated the capabilities of the piano in an extraordinary way.
We visited many piano stores in the area and when it came down to the final decision, Naperville Music was comparably priced with everyone else, but their level of service made them head and shoulders above every other piano store we visited. If you want the best piano's, the best service, the best people and the best price, then you want Naperville Music."
Ron and Kathy P. Oswego, IL
Christian R from Bensenville, IL
I recently purchased an amazing digital piano from Naperville Music. The selection of both acoustic and digital pianos along with high quality keyboards was excellent. This was my first piano ever purchased and I honestly didn't know exactly what to look for between brands and models. I met with the one of the store's employees, Nate. He clearly explained everything there I needed to know about the products and kept it all in perspective of what I was looking for. I'm happy to say the service, selection and products were all great and I am extremely happy to have made my purchase here!
Maria A from Bolingbrook, IL
We had a great experience when purchasing our piano from Naperville Music. It was the first store we went to, and we weren't sure if we wanted a new or used piano at that point. Nate was very helpful and went over the pros and cons of each with us. We decided to look some more so we went to two other piano stores. Once we decided to buy a new piano we went back and spoke to Nate again and we purchased a new piano. The financing process and delivery went smoothly and we are pleased with the service we received.
Van K from Naperville, IL
I retuned several times while shopping for a digital piano. Nate was very helpful and patient. I did purchase a piano from the store. I had the piano delivered and set up by the store also. I am very happy with my purchase.
