Here is what our customers say about us:

    "I regularly stop by Naperville Music and have bought several instruments there over the years. I have dozens of music stores close by, from Sam Ash to “mom & pop” shops. I literally drive by a Guitar Center on my way to Naperville Music. And for good reason. Naperville Music has a professional, knowledgeable staff, an excellent selection, and, amazingly, has BEAT Guitar Center’s price on every item that I have bought from them. I can’t say enough good things about Mark Gardner, Mike Rinkenberger, and the rest of the staff at Naperville Music. They go out of their way to make sure that, regardless of whether you’re buying or just browsing, your experience is second to none. They even follow up with you AFTER the sale to make sure that you’re a satisfied customer and to express their appreciation for your business. They wouldn’t have stayed in business for over 3 decades if they weren’t good!" Larry K.

    "I started collecting guitars a few years ago. I am picky about the equipment I buy and the service I get. I select guitars for their playability, tone, quality construction and asthetics. I like Naperville Music for several reasons. Naperville Music carries several qauality major brands and several quality boutique brands that meet all of my requirements. Their selection is great. Their prices are very competitive. Their customer service is excellent.  Naperville Music has a no-pressure environment. The people at Naperville music are freindly and knowledgable and will help you select the right equipment to suit your needs. These guys are consultants, not sales people. I have worked with Mike Rinkenberger and have always had a good experience." Paul S.

    "This is a great store with great service! They go the extra mile. The stock is also protected so your new $4000 guitar doesn't have scratches and dings." Brian C.

    "It's very simple, excellent people, excellent equipment, and no I'm a rock star attitude. I stopped in her by accident one day and have ended up buying 4 guitars and a few amps. They will keep you coming back, there's always something new to check out. Keep up the good vibe."  Danny S.

    "I'm new to guitars and music. These guys are great, especially Mike. He took great care of me and my interests. Don't waste your time with the big box stores. Mike and the guys at Naperville will respect your needs and they'll give you all the time you need. I got a great price on my Epi Elitist Sheraton (I absolutely love it and it was in great shape) and assistance with selling the guitar I bought from Guitar Center. The setup/tech support on site has been great too."   Tim

    "If you're in the area stop in and ask for Mike or Ryan, two very sharp people when you want to talk music, I know I always do. No BS just good info and good equipment, oh yeah, and kick prices. thanks guys."  Dan S.

    "I bought a PRS David Grissom Signature from Naperville Music a few months ago. Before finding Naperville Music I had gone to Sam Ash, Guitar Center and called a few other prominent Music Stores. Mike Rinkenberger was the only one who followed up as he said he would, told me how long the order would take and gave me a great price. I've lived in Detroit, Los Angeles and now Chicago, and I appreciate a good Music store. Naperville Music isn't just one of the best Music stores in Chicago it is one of the best in the country."  Dominic H.

    "Naperville Music is a great gutiar store. It has quickly become my favorite guitar shop in the Chicagoland area and I have been to ALL of them. Great service and a great selection of guitars from both large and small guitar manufacturers. I can't wait till they expand the store." Mike F

    "Early this past fall I stopped into Naperville music for the first time. While they had some lovely R9’s hanging on the wall, none possessed all of the features I found essential. I chatted with Mike for a bit about what I wanted specifically and he told me he’d look into finding something that fit the bill. I gave him my contact information, not expecting to ever hear back, as I never had before from any other shop. A couple of weeks later, I got an e-mail from Mike with photos of well over a dozen R9’s that he somehow managed to get from his Gibson sales rep. And there it was…the perfect top! It had a wonderful color that wasn’t too red or yellow and beautiful flame set against a background of just the right amount of grain and mineral flecks/streaks. You want to talk about movement in a piece of maple? This thing can go anywhere from a plain top, to hard rock and all the way up to 5A book-matched flame depending on the angle and lighting. And that’s the story…a yearlong search finally over thanks to a simple gesture of friendship. And while I’ve only had the fortune of knowing the guys at Naperville Music for a few of months, they’ve made me a customer for life."   Jonathan L.

    "Great store with great people. I have been playing for over 30 years and I am always looking for my next aquisition. I have bought three guitars from Naperville Music so far and I am ready to shop for my fourththis summer. The guys are patient with me as I sample the newgoods :) "  RP

    "Definitely a store other guitarists need to know about." Ron J.

    "I found out about Naperville Music while doing a search for authorized Gibson dealers near me in the Chicago suburbs. I had been emailing dealers all over Chicago, and Mike (their guitar manager) was the only person who didn't respond with a quick sales pitch--he wanted to know about me, my background, and what I needed, rather than what he could sell me. The drive there from my home takes almost forty minutes (one way), and I am now making that trip once a week because I believe in the folks at Naperville Music.

    The Naperville people made us feel welcome, and they they are a staff who remembers you and who wants you to become a better musician. Naperville Music believes in earning customers for life, and they will take care of you from the beginning to your flight into professional level musicianship. I find it easy to talk with the staff; their guitar offerings are growing every week; and I truly believe that I have found my homebase guitar shop with Naperville Music." Tom W.

    "I recreantly stopped by Naperville Music a week ago and was blown away by their selection of guitars. I was expecting to be approached by a high pressure salesman, but instead I had the pleasure of meeting Mike Rinkenberger. I was impressed by his honesty and knowledge (two things you don't normally get from some of the bigger chain stores). It was a great experience and I plan on buying my next guitar at Naperville Music." Mark B.

    "In the 1970’s I was an avid guitar player owning a ‘73 Gibson SG and a ‘70 Giannini Acoustic. Fortunately, I had kept these guitars all this time and at the urging of my kids (7 and 10 years old) decided to set them out next to the piano and bring guitar music back into our home. It turned out to be a wonderful accident that we picked Naperville Music for new strings and some general maintenance, not only did they do a great job of making the guitars good as new, we had discovered a store that focused on customer service and long term relationships, turning many of their customers into clients. Within a month I was matched up with a Fender Custom Shop Telecaster Thinline guitar and a Fender Deluxe Amp. I had wanted this guitar for 34 years and Naperville Music made it happen. I am a big fan of Naperville Music and of small businesses that focus on service."  Douglas B.

    "I've been playing guitar for about 30 years and have had the good fortune of buying/selling some high end guitars and amps over the years. In my never ending quest for tone and GAS, I called Mike from Naperville Music last year and spoke with him at length about Grosh guitars. When I did visit the store for the first time, I was the typical kid in the candy store and after playing a Grosh, Mike showed me the New Orleans guitars that were in stock. Needless to say, I vacillated between the two for months and probably drove Mike nuts, but he never showed it, he never pressured me and always gave me the time of day. You don't find this type of customer service in most music stores and it's what separates Naperville Music from the rest of the pack. Mike goes above and beyond the call of duty. I did eventually order a guitar - a Gibson Custom Shop 1963 ES-335 Historic Block Reissue which I am anxiously awaiting!" Mark S.

    "I frequently scanned the Gibson Custom Shop website to see pictures of recently shipped Les Pauls to its dealers. Naperville Music was one of only a few dealers in the Chicago metropolitan area that frequently received these exceptional instruments. Although forty miles from me, I had to see what these guys carried and made the trip. Unlike the large chains, I found a group of serious musicians who built a business through exceptional customer service, an excellent inventory and fair pricing. While I looked for top-end guitars, most customers were in the middle range and looked for guidance in finding an appropriate instrument. NM has built its loyal client base by understanding its customers and offering them appropriate choices – an approach that challenges the commodity-like practices of many retailers.

    For me, NM has been a source of some of the finest guitars imaginable – not just the large national manufacturers, but from several boutique firms that are producing just unbelievably exceptional instruments. NM works with these small shops in assembling guitars which are not only aesthetically pleasing, but incorporate some of the highest craftsmanship and technology. As an avid collector, I appreciate that NM continues to offer very appealing and unique instruments that complement my existing collection. If I have an interest in a certain configuration, NM will move mountains to get it done." Joseph O'K.

"I really enjoyed your store and want to compliment you on your nice array of guitars and a very knnowledgeable staff.  Too many stores limp along with subpar salesman and your store was top shelf.  I can't wait for all of your renovations to be completed it is going to be a great place."  J.S.

Better yet, why not stop by, email us, or call us tollfree for the best selection and prices of quality guitars. It's simply what we do.

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