10 Reasons Not to Buy a Digital Piano Online

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Purchasing a digital piano online may seem convenient, but there are several important considerations that might make buying from a physical store a wiser choice. Here are ten reasons to think twice before making an online purchase:

1.       Limited Opportunity to Test: Each digital piano offers a unique feel, touch, and sound. By shopping online, you miss the chance to personally try out different models and ensure they meet your expectations.

2.       Assessing Sound Quality is Difficult: Sound quality depends on features like built-in speakers and sound engines, which are hard to fully appreciate through online videos or reviews.

3.       Risk of Shipping Damage: Digital pianos are both heavy and fragile. Delivery can lead to damage or defects that may only become apparent after arrival.

4.       Less Immediate Customer Support: Online stores may not offer the same level of personal and immediate support as local shops, where knowledgeable staff can directly answer your questions.

5.       Complicated Returns and Exchanges: Returning or exchanging a large item like a digital piano can be inconvenient, expensive, and may involve additional fees or complicated shipping arrangements.

6.       No Tailored Advice: In-store associates can provide personalized recommendations based on your skill level, budget, and space requirements—something online descriptions and reviews may not offer.

7.       Missing Setup Assistance: Many physical stores help with assembly and setup, whereas online purchases often leave you to handle this on your own.

8.       Harder to Compare Models: Comparing different models in person allows for a better evaluation of key action and other tactile factors, which cannot be easily assessed online.

9.       Potentially Missed Deals: Physical stores often offer special promotions, bundles, or financing options unavailable online, including accessories and lessons.

10.   Unclear Warranty and Service Support: It is often easier to resolve warranty issues or obtain after-sales service at a local shop, while online purchases may involve third-party vendors and extra complications.

What is the solution?

While online research is useful for learning the basics of digital pianos, visiting a local store offers a more thorough and tailored buying experience for digital pianos. Many piano manufacturers discourage common carrier (truck lines, UPS, Fedex) delivery of their pianos as special equipment is often needed to load and unload heavy pianos without doing external or internal damage. By visiting a local piano dealer you can hear, feel and see the differences between models and series. If that is not possible, consider your online purchase from a local dealer who's team will manage and be responsible for the safe delivery of your new piano using their team, rather than a trucking firm. Most piano dealers will use their own team for deliveries up to 100 miles or more, so be sure to check.

Learn more about this topic at:

https://www.napervillemusic.com/yamaha-digital-pianos

About Naperville Music

Naperville Music has been a trusted piano dealer in the Chicago area for over 50 years. Naperville Music offers new digital and acoustic pianos from Yamaha, as well as pre-owned instruments from most major manufacturers. For more information, including helpful videos and detailed product descriptions, visit NapervilleMusic.com.

Naperville Music's qualified and friendly staff are available to discuss your piano needs with no obligation, via email, live chat, phone, or in person.

Naperville Music

1-630-355-1404 x106 (Ask for Nate)

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